Policies
CLIENT POLICIES
Bronzed Beauty Bar LLC values the time of our clients and our service providers. Our policies are designed to provide every client with the best possible experience while allowing our team to maintain an organized and reliable appointment schedule.
CANCELLATION & RESCHEDULING POLICY
All appointments require a minimum of 24 hours' notice to cancel or reschedule.
Appointments may be cancelled or rescheduled without penalty when at least 24 hours' notice is provided.
If an appointment is cancelled or rescheduled less than 24 hours before the scheduled appointment time, the client will be responsible for a cancellation fee equal to 50% of the scheduled service price.
If a client misses an appointment or is a no-call/no-show, the client will be responsible for 100% of the scheduled service price.
If the appointment was booked using a prepaid package, membership service, promotional session, or other prepaid treatment, one session may be deducted in place of the applicable cancellation or no-show charge, as determined by Bronzed Beauty Bar LLC.
LATE ARRIVAL POLICY
If you are running late to your appointment, please contact Bronzed Beauty Bar LLC as soon as possible.
Clients arriving more than 5 minutes late may have their appointment cancelled if there is not enough remaining appointment time to safely, properly, and completely perform the scheduled service.
Because our appointments are often scheduled back-to-back, accepting a late client may interfere with the appointments and schedules of other clients.
We will always do our best to accommodate late arrivals when possible. However, accommodation is not guaranteed.
Unless Bronzed Beauty Bar LLC has directly approved otherwise, an appointment cancelled because of a late arrival may be treated as a missed appointment and charged at 100% of the scheduled service price.
If a prepaid package, membership service, or promotional session was being used for the appointment, one session may be deducted instead.
WE VALUE YOUR TIME & OURS
We greatly value the time of our clients and our service providers.
These policies are in place so that we can provide each client with the full amount of time reserved for their treatment while respecting the schedules of everyone visiting Bronzed Beauty Bar LLC.
When you reserve an appointment, that time is specifically held for you and may prevent another client from booking that appointment time.
We understand that unexpected circumstances can occur and will always do our best to be reasonable and accommodating when appropriate. However, repeated cancellations, late arrivals, or missed appointments may result in additional booking requirements, prepayment, or refusal of future appointments.
PAYMENTS
Payment is due in full at the time required by Bronzed Beauty Bar LLC for the applicable service, treatment, package, or program.
Unless specifically stated otherwise, payment for an individual service does not include future appointments or treatments.
Clients are responsible for all charges associated with services they authorize and receive.
Applicable cancellation, late-arrival, and no-show fees must be paid before future appointments may be scheduled.
PACKAGES & PREPAID SERVICES
To receive package pricing or package discounts, the full package price must be paid at the time of purchase unless the client is participating in an approved payment plan.
Packages and prepaid services are intended for the purchasing client unless otherwise approved by Bronzed Beauty Bar LLC.
Once treatment has begun or any session within a package has been redeemed, the package is non-refundable, except where otherwise required by applicable law.
Prepaid packages and services cannot be exchanged for cash.
If a client misses, late-cancels, or arrives too late to complete an appointment booked using a package, one session may be deducted in accordance with the cancellation and late policies above.
Any package expiration dates, promotional restrictions, or service-specific terms will be disclosed at the time of purchase when applicable.
REFUNDS & SERVICE PAYMENTS
All services performed by Bronzed Beauty Bar LLC are final and non-refundable once the service has been rendered, except where otherwise required by applicable law.
Because our services are performed treatments and cannot be returned, exchanged, restocked, or undone once completed, Bronzed Beauty Bar LLC does not provide refunds based solely on dissatisfaction with the final result, a change of mind, or personal preference.
Payment for a completed service compensates Bronzed Beauty Bar LLC and its service providers for professional time, expertise, products used, supplies, equipment, and the treatment performed.
Results may vary from client to client based on individual factors, aftercare, skin, hair, lashes, body response, lifestyle, medical history, and other circumstances outside of Bronzed Beauty Bar LLC's control.
Bronzed Beauty Bar LLC does not guarantee a specific individual result from any beauty, skincare, tanning, lash, brow, body, or aesthetic service.
If you believe there is an issue with your service, please contact Bronzed Beauty Bar LLC as soon as possible following your appointment.
We want the opportunity to review your concern and, when appropriate, may offer a reasonable correction, adjustment, or other resolution at our discretion.
A request for correction, adjustment, or resolution does not guarantee a refund.
SERVICE CONCERNS & CORRECTIONS
Clients are encouraged to notify Bronzed Beauty Bar LLC promptly if they have concerns regarding a completed service.
Depending on the service and the nature of the concern, Bronzed Beauty Bar LLC may require the client to return to the salon so the service provider or management can evaluate the concern in person.
Any complimentary correction or adjustment offered by Bronzed Beauty Bar LLC is provided at the discretion of management and is not an admission of fault or wrongdoing.
Failure to follow recommended preparation instructions, aftercare instructions, maintenance requirements, or service-specific guidelines may affect the final result and may make the client ineligible for a complimentary correction.
FUTURE APPOINTMENTS
Bronzed Beauty Bar LLC reserves the right to require a deposit, full prepayment, or card on file before accepting future appointments from clients with repeated late cancellations, missed appointments, no-shows, or unpaid balances.
Bronzed Beauty Bar LLC also reserves the right to decline or discontinue future appointments when necessary to protect the schedule, staff, clients, or business operations.